Knowledge Base/Questions & Answers/Configuration

 

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1

Can I change the URL for the CardioLog web applications and services - to include a fully qualified domain name (FQDM) or a diffrent port number?

Sigalit Hassid December 28, 2010

My SharePoint portal runs on SSL. After installing the CardioLog tracking agent, I recieve the following browser security message in my SharePoint pages - "This page contains both secure and nonsecure items. Do you want to display the nonsecure items?"

Sigalit Hassid December 28, 2010

What configurations are needed when changing the CardioLog user account password?

Yaniv Amar Feb 02

When adding another portal to my SharePoint tree structure via the Configuration Wizard, it notifies me that the previous portal tree will be erased. Is this normal?

Sigalit Hassid Jan 29

Running the IIS Logs Import tool takes a few hours and never ends

Sigalit Hassid December 08, 2011

How do I add the CardioLog tracking code to each of my SharePoint front ends?

Sigalit Hassid December 29, 2010

When I use FireFox to browse my SharePoint portal, I get 2 authentication prompts – one for my SharePoint site and one for the CardioLog tracking code web site. How can I avoid the second prompt?

Sigalit Hassid December 29, 2010

How to configure CardioLog PII (Personally Identifiable Information) Concealment?

Sigalit Hassid July 05, 2011

Reports are not showing any data, when I click on Ctrl+F12 on the portal home page I get "Error registering event"

Sigalit Hassid January 23, 2011

I get an authentication login box when I try to access the CardioLog web site from my work station. Upon submitting my network credentials, I get Access Denied.

Sigalit Hassid December 28, 2010

How do I connect CardioLog to a WSS 3.0 Windows Internal Database?

Sigalit Hassid December 28, 2010

What log files are created by CardioLog and where are they located?

Sigalit Hassid January 09, 2011

1

How can I turn on/off extended logging for CardioLog system components?

Sigalit Hassid January 09, 2011

How to migrate the CardioLog database to another server

Sigalit Hassid January 09, 2011

How can I modify the CardioLog reports email sender?

Sigalit Hassid January 09, 2011

How can I modify the URL in CardioLog reports email?

Sigalit Hassid January 09, 2011

The CardioLog reports show usernames as anonymous_#####.###########, although everyone who hits my SharePoint site has to log in first. Why isn't the report showing usernames?

Sigalit Hassid December 29, 2010

When trying to install the CardioLog tracking agent – in the SharePoint Configuration Wizard, I get an error saying that the SharePoint TEMPLATE directory does not exists.

Sigalit Hassid December 29, 2010

Does CardioLog function in a server farm behind a load balancer?

Sigalit Hassid December 28, 2010

Does CardioLog require logging or auditing to be turned on in SharePoint?

Sigalit Hassid December 28, 2010

I am receiving the following error when I launch CardioLog Enterprise - "You are not authorized to perform this action"

Sigalit Hassid December 28, 2010

I do not want to add the tracking code to SharePoint’s CORE.js file, what can I do?

Sigalit Hassid December 28, 2010

Can CardioLog analyze IIS logs?

Sigalit Hassid December 28, 2010

What is the impact of the CardioLog JavaScript tracking code on the SharePoint page response time?

Sigalit Hassid December 28, 2010

Is it possible to migrate usage data from CardioLog Lite to CardioLog (Standard/Pro/Enterprise)?

Sigalit Hassid December 28, 2010

I have added the tracking code to CORE.JS, but when I browse my SharePoint portal - I get an authentication login box for the CardioLog server.

Sigalit Hassid December 28, 2010

Does CardioLog Lite work on a SharePoint farm with multiple front ends?

Sigalit Hassid December 28, 2010