First, verify that your user account has file system permissions (read only) on the [CardioLog Installation Folder].
Secondly, check if the authentication provider for the CardioLog web site is "NTLM":
Open IIS Manager on CardioLog server, click on Web Site to get the CardioLog website id (Identifier column).
Run the following command in command prompt: C:\Inetpub\AdminScripts> cscript adsutil.vbs set w3svc/[the CardioLog website id]/Root/NTAuthenticationProviders "NTLM"
- Open IIS Manager on CardioLog server, click on Web Site to get the CardioLog website id (Identifier column).
- Run the following command in command prompt: C:\Inetpub\AdminScripts> cscript adsutil.vbs get w3svc/[the CardioLog website id]/Root/NTAuthenticationProviders
If the provider is not "NTLM", do the following:
- Change the authentication provider for the CardioLog web site to "NTLM" - run the following command in command prompt: C:\Inetpub\AdminScripts> cscript adsutil.vbs set w3svc/[the CardioLog website id]/Root/NTAuthenticationProviders "NTLM"
- Verify that "impersonate=false" in the following files:
- [CardioLog Installation Folder]\CardioLog [Lite]\CardioLog[Lite]\Web.config
- [CardioLog Installation Folder]\CardioLog [Lite]\CardioLogAPI\Web.config
- [CardioLog Installation Folder]\CardioLog [Lite]\SP2007Tree\Web.config
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