I get an authentication login box when I try to access the CardioLog web site from my work station. Upon submitting my network credentials, I get Access Denied.

First, verify that your user account has file system permissions (read only) on the [CardioLog Installation Folder].

Secondly, check if the authentication provider for the CardioLog web site is "NTLM":

Open IIS Manager on CardioLog server, click on Web Site to get the CardioLog website id (Identifier column).
Run the following command in command prompt: C:\Inetpub\AdminScripts> cscript adsutil.vbs set w3svc/[the CardioLog website id]/Root/NTAuthenticationProviders "NTLM"
  1. Open IIS Manager on CardioLog server, click on Web Site to get the CardioLog website id (Identifier column).
  2. Run the following command in command prompt: C:\Inetpub\AdminScripts> cscript adsutil.vbs get w3svc/[the CardioLog website id]/Root/NTAuthenticationProviders

If the provider is not "NTLM", do the following:

  1. Change the authentication provider for the CardioLog web site to "NTLM" - run the following command in command prompt: C:\Inetpub\AdminScripts> cscript adsutil.vbs set w3svc/[the CardioLog website id]/Root/NTAuthenticationProviders "NTLM"
  2. Verify that "impersonate=false" in the following files: 
  • [CardioLog Installation Folder]\CardioLog [Lite]\CardioLog[Lite]\Web.config 
  • [CardioLog Installation Folder]\CardioLog [Lite]\CardioLogAPI\Web.config 
  • [CardioLog Installation Folder]\CardioLog [Lite]\SP2007Tree\Web.config 
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