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Configuration

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  • I have added the tracking code to core.js/init.js, but when I browse my SharePoint portal - I get an authentication login box for the CardioLog server
  • My SharePoint portal runs on SSL. After installing the CardioLog tracking agent, I receive the following browser security message in my SharePoint pages - "This page contains both secure and nonsecure items. Do you want to display the nonsecure items?"
  • I get an authentication login box when I try to access the CardioLog web site from my work station. Upon submitting my network credentials, I get Access Denied.
  • Is it possible to migrate usage data from CardioLog Lite to CardioLog (Standard/Pro/Enterprise)?
  • Can CardioLog analyze IIS logs?
  • How do I connect CardioLog to a WSS 3.0 Windows Internal Database?
  • I do not want to add the tracking code to SharePoint’s core.js/init.js file, what can I do?
  • I am receiving the following error when I launch CardioLog - "You are not authorized to perform this action"
  • Does CardioLog require logging or auditing to be turned on in SharePoint?
  • Does CardioLog function in a server farm behind a load balancer?
  • When I use FireFox to browse my SharePoint portal, I get 2 authentication prompts – one for my SharePoint site and one for the CardioLog tracking code web site. How can I avoid the second prompt?
  • When trying to install the CardioLog tracking agent – in the SharePoint Configuration Wizard, I get an error saying that the SharePoint TEMPLATE directory does not exists.
  • The CardioLog reports show usernames as anonymous_#####.###########, although everyone who hits my SharePoint site has to log in first. Why isn't the report showing usernames?
  • How do I add the CardioLog tracking code to each of my SharePoint front ends?
  • How can I modify the URL in CardioLog reports email?
  • How can I modify the CardioLog reports email sender?
  • How to migrate the CardioLog database to another server
  • What log files are created by CardioLog and where are they located?
  • How can I turn on/off extended logging for CardioLog system components?
  • Reports are not showing any data, when I click on Ctrl+F12 on the portal home page I get "Error registering event"
  • How to configure CardioLog PII (Personally Identifiable Information) Concealment?
  • Running the IIS Logs Import tool takes a few hours and never ends
  • When adding another portal to my SharePoint tree structure via the Configuration Wizard, it notifies me that the previous portal tree will be erased. Is this normal?
  • What configurations are needed when changing the CardioLog user account password?
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